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|  | Why Employees Don't Do What They're Supposed to Do & What to Do about It
Description not available.Looks at the hidden reasons for employee nonperformance, offers solutions for each situation, and advice on issues such as temp workers, flex time, telecommuting, and stress
PUBLISHER: McGraw-Hill
FORMAT: Paperback
CATEGORY: Business 
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 | Priscilla's Paw De Deux by Linda Hendry, Sharon Jennings
Description not available.Priscilla's tiny mouse hole cannot accomodate her ballet dancing any longer, but when she searches for a new home, she instead finds a dance studio where she practices her moves after everyone leaves for the day. AUTHOR: Linda Hendry, Sharon Jennings
PUBLISHER: Fitzhenry & Whiteside, Limited
FORMAT: Hardcover
CATEGORY: Children's
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 | Customer Marketing by Adam Curry, Jay Curry
Filled with expert advice and countless practical tips, this book is an operating manual for small- and medium-sized business owners on how to measure, manage, and improve customer satisfaction. The authors show how to focus marketing and sales efforts on the customers with the highest profit potential--while making sure to hold on to those who have reached the top of their spending levels and to upgrade customers who need additional products and services. AUTHOR: Adam Curry, Jay Curry
PUBLISHER: Free Press, The
FORMAT: Hardcover
CATEGORY: Business
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 | Human Resources by Richard G. Renckley
Barron's Business Library titles emphasize practical problem solving with examples taken from true-to-life business situations. This volume focuses on people as a company's most valuable asset. It stresses the correlation between enlightened people-handling and increased profits. The book covers all aspects of dealing with employees from job descriptions to wages to possible problems. AUTHOR: Richard G. Renckley
PUBLISHER: Barron's Educational Series, Incorporated
FORMAT: Paperback
CATEGORY: Business
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 | The Best Letters for All Occasions by Rosalie Maggio
This straightforward etiquette resource guides readers through the nuances of writing both personal and professional correspondence. The author provides communication techniques and sample letters for a variety of scenarios, including holiday greetings, consumer complaints, and workplace discrimination. AUTHOR: Rosalie Maggio
PUBLISHER: Prentice Hall Press
FORMAT: Paperback
CATEGORY: Business
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 | In the Kitchen with Heloise by Heloise
Description not available.America's leading expert on household advice turns her attention to the kitchen with a new collection of hundreds of helpful hints and tips, offering advice on ways to equip and organize a kitchen, food shopping and storage, time-saving techniques for cooking and entertaining, cleaning solutions, and more, along with along with more than 250 recipes. Reprint. AUTHOR: Heloise
PUBLISHER: Berkley Publishing Group
FORMAT: Paperback
CATEGORY: Business
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