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|  | Managing for Dummies by Bob Nelson, Kenneth Blanchard, Peter Economy Description not available.Presents the concepts of effective personnel management, including interviewing, team building, technology, and compensation AUTHOR: Bob Nelson, Kenneth Blanchard, Peter Economy PUBLISHER: Wiley, John & Sons, Incorporated FORMAT: Paperback CATEGORY: Business 
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 | Why Customers Don't Do What You Want Them to Do & What to Do about It by Ferdinand F. Fournies Description not available.A sales trainer lays out twenty-five realistic sales scenarios, with advice on how to deal with a variety of possible responses from customers and make a sale, and offers checklists to help salespeople prepare for sales calls AUTHOR: Ferdinand F. Fournies PUBLISHER: McGraw-Hill FORMAT: Paperback CATEGORY: Business 
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 | Hardball for Women by Pat Heim, Susan K. Golant The corporate woman still has a long way to go before the business playing field is fair to both sexes. Rather than advising women to act more like men in order to get ahead, this fascinating book helps them understand men's rules and use them to meet their own goals. AUTHOR: Pat Heim, Susan K. Golant PUBLISHER: Dutton/Plume FORMAT: Paperback CATEGORY: Business 
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 | If You Take a Mouse to School by Felicia Bond, Laura Joffe Numeroff Just as when you give a mouse a cookie or take a mouse to the movies, taking a mouse to school will set off an enormous chain of events--including getting him a lunchbox, a backpack, and even pencils and a notebook. Color illustrations accompany the text. AUTHOR: Felicia Bond, Laura Joffe Numeroff PUBLISHER: HarperCollins Children's Book Group FORMAT: Hardcover CATEGORY: Children's 
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 | Project Change Management by Darryl R. Conner, H. James Harrington Organizational Change Management covers one of the most important, yet least understood, keys to a successful improvement process. It presents insights into Ernst & Young's field-tested formal and systematic approaches to analyze, evaluate, and effectively motivate employees to accept change as a challenge rather than a threat. A multimedia CD-ROM is filled with case studies, exercises, and tools that help the reader understand and adapt the practical, results-oriented Ernst & Young model. AUTHOR: Darryl R. Conner, H. James Harrington PUBLISHER: McGraw-Hill Trade FORMAT: Audio & Hardcover CATEGORY: Business 
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 | Make It So: Leadership For the Next Generation Click on the link for a complete description. Using Capt. Picard as the role model for effective leading, this book uses Star Trek: The Next Generation as a springboard for advice on successful business management. (Aug.) Publishers Weekly, 06/24/1996
CATEGORY: Business 
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