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|  | Changewave Investing 2.0 by Tobin Smith
In this followup to his CHANGEWAVE INVESTING, Tobin Smith offers strategies that will identify rapid-growth, high-yield stocks. Smith has a website where savvy people monitor the new economy and spot trends. AUTHOR: Tobin Smith
PUBLISHER: Random House Audio Publishing Group
FORMAT: Audio
CATEGORY: Business 
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 | Discovering the Soul of Service by Leonard L. Berry
Focusing on 14 companies that stand out from the pack - including the Chick-Fil-A, Charles Schwab Corporation, Dial-A-Mattress, Enterprise Rent-A-Car, and Midwest Express Airlines - Leonard Berry identifies nine drivers of sustainable success for any service organization. AUTHOR: Leonard L. Berry
PUBLISHER: Free Press, The
FORMAT: Hardcover
CATEGORY: Business
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 | How to Win Customers & Keep Them for Life by Michael Leboeuf
Description not available.A practical, common-sense guide shares advice on the art of successful sales techniques, explaining how to win--and keep customers for life. Read by Michael LeBoeuf. AUTHOR: Michael Leboeuf
PUBLISHER: Simon & Schuster Audio
FORMAT: Audio
CATEGORY: Business
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 | Love 'Em or Lose 'Em by Beverly L. Kaye, Sharon Jordan-Evans
Description not available.Two management consultants share examples of how today's companies have applied retention strategies and increased retention rates, with a twenty-six-point program emphasizing careful listening, concern for employee's personal development, good communication, and other strategies that managers can begin to implement immediately and inexpensively. Original. 50,000 first printing. AUTHOR: Beverly L. Kaye, Sharon Jordan-Evans
PUBLISHER: Berrett-Koehler Publishers, Incorporated
FORMAT: Paperback
CATEGORY: Business
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 | Master Swing Trader by Alan S. Farley
Swing trading is gaining popularity as a powerful method to increase returns-and potentially lower risks-by profiting from short-term price moves. The Master Swing Trader explains how traders can use technical analysis, charting, and market sentiment to make trades that hold through price fluctuations and noise with wider stops. This complete, practical guide to making profitable short-term trades-based on the author?s popular ?Mastering the Trade? online course-uses dozens of charts and graphs to illustrate proven swing trading concepts and strategies. Experienced day, position, and online traders will benefit immediately from: - The 7 Bells ? unique tools to uncover promising short-term prospects - Techniques to profit from low-risk short sales - The 4 repeating cycles for perfectly timed trades AUTHOR: Alan S. Farley
PUBLISHER: McGraw-Hill Trade
FORMAT: Hardcover
CATEGORY: Business
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 | Lifetime Encyclopedia of Letters by Harold E. Meyer
Description not available.A new edition of the classic letter-writing resource provides hundreds of sample letters for requesting favors, declining requests, selling products, raising funds, collecting overdue bills, answering complaints, expressing condolences, and handling business matters. Reprint. AUTHOR: Harold E. Meyer
PUBLISHER: Prentice Hall Press
FORMAT: Paperback
CATEGORY: Business
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