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|  | Project Planning, Scheduling & Control by James P. Lewis
Unique among project management books, Project Planning, Scheduling & Control is renowned for its applications-oriented, non-theoretical understanding of the flexibility required in day-to-day management situations. New material in this long-awaited third edition includes easy-to-follow guidelines for managing multiple projects, effective risk management strategies, an innovative blueprint for developing a workable project methodology, and more. AUTHOR: James P. Lewis
PUBLISHER: McGraw-Hill Trade
FORMAT: Hardcover
CATEGORY: Business 
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 | Complete Idiot's Guide to Customer Service by Ron Karr, Steve Albright
Great customer service can be a powerful competitive weapon for any business. This Idiot`s Guide shows any business person how to develop dynamite customer service programs that really work. Chapters include training personnel, handling complaints, creating a service culture in any sized company, and developing service strategies that bring out the best in the business. AUTHOR: Ron Karr, Steve Albright
PUBLISHER: Alpha Books
FORMAT: Paperback
CATEGORY: Business
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 | Brown Bear Brown Bear What Do You See? (Boardbook) by Bill Martin, Eric Carle
In rhyming text, readers will meet such creatures as a green frog, a blue horse, and a red bird in this introduction to colors.
In rhyming text, readers will meet such creatures as a green frog, a blue horse, and a red bird in this introduction to colors.
AUTHOR: Bill Martin, Eric Carle
PUBLISHER: Holt, Henry & Company, LLC
FORMAT: Hardcover
CATEGORY: Children's
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 | Feathers & Fools by Mem Fox, Nicholas Wilton
An allegory about two flocks of birds who live in a beautiful garden. Everything is peaceful until the two groups begin to notice their differences and grow fearful of each other. Soon the birds collect weapons to protect themselves. Can they restore their peaceful coexistence? Color illustrations accompany the text. AUTHOR: Mem Fox, Nicholas Wilton
PUBLISHER: Harcourt Children's Books
FORMAT: Paperback
CATEGORY: Children's
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 | Psychology Majors by Julie DeGalan, Stephen Lambert, Stephen E. Lambert
This series helps students explore career options within their field of study. Every aspect of the job search process is covered, including assessing talents and skills, exploring options, making a smooth transition from college to career, conducting an effective job search, and landing the job. Each book is filled with a variety of careers chosen to complement an individual college major. AUTHOR: Julie DeGalan, Stephen Lambert, Stephen E. Lambert
PUBLISHER: McGraw-Hill/Contemporary
FORMAT: Paperback
CATEGORY: Business
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 | Building on the Job Self-Esteem by Nathaniel Branden
The authors advocate self-esteem as the cornerstone for success in an economy that values knowledge, and they provide principles and strategies for developing a workforce that is both capable of managing itself, and willing to do so. AUTHOR: Nathaniel Branden
PUBLISHER: Wiley, John & Sons, Incorporated
FORMAT: Hardcover
CATEGORY: Business
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