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|  | One to One Manager by Don Peppers, Marth Rogers Description not available.Describes a shift in contemporary business from a mass-marketing approach to a customer-based focus, outlining the stories of such companies as Xerox, Levi-Strauss, and American Airlines to present a customized strategy. Reprint. AUTHOR: Don Peppers, Marth Rogers PUBLISHER: Doubleday Publishing FORMAT: Paperback CATEGORY: Business 
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 | The Fun Factor by Carolyn Greenwich Let consultant Carolyn Greenwich show you how to achieve dramatic improvements in productivity--by making work fun for your employees! This book presents easy-to-follow instructions for 155 games, contests, and team-building activities that managers can use to inspire and motivate their employees on the job. Every employee, from salespeople and customer service representatives, to hourly workers and executives, will be happier, more enthusiastic, and more competitive once you apply Greenwich's field-proven techniques. AUTHOR: Carolyn Greenwich PUBLISHER: McGraw-Hill FORMAT: Paperback CATEGORY: Business 
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 | Selling Social Change (Without Selling Out) by Andy Robinson Shows nonprofits how to initiate and sustain successful earned income ventures that not only provide greater financial security but also advance the organization`s mission. The book walks readers through the process of organizing a team, selecting a venture, drafting a business plan and securing start-up funding. Additional chapters on the tax implications of earned income and the pro`s and con`s of corporate partnerships help readers understand the need for careful planning. AUTHOR: Andy Robinson PUBLISHER: Wiley, John & Sons, Incorporated FORMAT: Paperback CATEGORY: Business 
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 | The Yankelovich Report on Generational Marketing by J. Walker Smith From Yankelovich Partners, the nation's leading trend experts, comes the definitive report to aid marketers with the strategies they need to successfully target America's three major generations. Graphs & charts. AUTHOR: J. Walker Smith PUBLISHER: HarperInformation FORMAT: Paperback CATEGORY: Business 
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 | Deming Management Method by Mary Walton In this title, the author, who revitalized Japanese industry, offers his unorthodox system that will teach anyone to increase profits through better management. AUTHOR: Mary Walton PUBLISHER: Berkley Publishing Group FORMAT: Paperback CATEGORY: Business 
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 | Zero Gravity by Adams Morgan, John Doerr, Steve Harmon Written by a noted Internet stock analyst, this book provides an insider's edge and a savvy look into the topsy-turvy culture of venture capital and Silicon Valley start-ups, delivering valuable guidelines from top venture capitalists. AUTHOR: Adams Morgan, John Doerr, Steve Harmon PUBLISHER: Bloomberg Press FORMAT: Hardcover CATEGORY: Business 
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