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|  | Closing Techniques by Stephan Schiffman Closing the sale is the part of the job nearly every salesperson dreads, yet it can actually be the easiest part of the sales cycle. Sales trainer Stephan Schiffman's innovative system makes manipulative tricks and high-pressure techniques obsolete. He shows you how to integrate the closing process into a productive, professional sales cycle -- and turn prospects into allies, not adversaries. AUTHOR: Stephan Schiffman PUBLISHER: Adams Media Corporation FORMAT: Paperback CATEGORY: Business 
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 | West to Opportunity by Jim Murphy The first humorous book in the Dear America series, West to a Land of Plenty follows an Italian girl's immigrant family as they move from New York City to a utopian community in the frontier West. AUTHOR: Jim Murphy PUBLISHER: Scholastic, Incorporated FORMAT: Paperback CATEGORY: Children's 
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 | All-in-One Business Planning Guide by Christopher R. Malburg Every entrepreneur needs to develop a strong plan for business success. This plan must be well formulated, comprehensive, and flexible enough to be changed in response to fast-moving markets. Based upon real-world situations, The All-In-One Business Planner shows how to create plans for any area of the new business, including: - Planning yearly goals - Establishing sales activities - Monitoring operations - Controlling purchasing - Implementing personnel procedures - Forecast wages and salaries With over seventy explanations of planning techniques that have worked in hundreds of organizations of all sizes, The All-In-One Business Planner will help entrepreneurs create cohesive plans for every aspect of their business. AUTHOR: Christopher R. Malburg PUBLISHER: Adams Media Corporation FORMAT: Paperback CATEGORY: Business 
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 | Communicate with Confidence! by Dianna Booher Nothing affects career success as dramatically as the ability to communicate effectively, dynamically, and confidently. And there is no one better at identifying the skills you need to become a master communicator than Dianna Booher - an internationally recognized communications expert whose seminars and workshops are immensely popular with Fortune 500 companies, and whose best-selling instructional audiotapes and videotapes have reached an even wider audience. Now Dianna Booher has gathered her best techniques into this book that's designed to be read on the go by busy professionals. Each tip is conveniently numbered for fingertip access to your areas of interest. And each is based on real-life problems and concerns raised by participants in Booher's workshops. Want to learn how to hold your own in meetings? Turn directly to Part 4, where you'll find 22 specific tips, ranging from humanizing your approach to learning how to disagree without being disagreeable. Want to know how to give bad news without creating bad feelings? Go straight to Part 8, where you'll learn techniques for saying no in the most positive way and of making your points in a firm, fair, nonthreatening manner. You'll also learn how to answer questions so that people understand and remember what you say; win people over to your way of thinking; negotiate so that everyone feels like a winner; apologize sincerely without groveling; mediate conflicts without getting caught in the line of fire; give advice that someone can really use; establish a track record for truthfulness; take the sting out of criticism leveled at you, and give feedback to others without leaving them devastated; listen so that you really hear;minimize cross talk between the genders at home and in the workplace; build rapport across cultural lines; and much more! Written in a light and informal style that is both accessible and entertaining, this book will arm you with all the verbal communication skills you need to succeed in AUTHOR: Dianna Booher PUBLISHER: McGraw-Hill Trade FORMAT: Paperback CATEGORY: Business 
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 | High Wizardry by Christina Moore, Diane Duane In this third installment of the Wizardry Series , young wizards Nita and Kit must deal with Kit's bratty younger sister, Dairine, who has recently become a wizard. A prodigy, Dairine has been made a wizard with almost limitless power. Will Nita and Kit be able to help Dairine learn how to control her powers? AUTHOR: Christina Moore, Diane Duane PUBLISHER: Harcourt Children's Books FORMAT: Paperback CATEGORY: Children's 
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 | The Complete Resume & Job Search Book for College Students by Bob Adams, Laura Morin Specially written for college students and recent grads, this book is designed to give new job seekers the competitive edge that will make their resume -- and them -- stand out from the crowd. AUTHOR: Bob Adams, Laura Morin PUBLISHER: Adams Media Corporation FORMAT: Paperback CATEGORY: Business 
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