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|  | The Jewish Phenomenon by Steven Silbiger Description not available.Discusses how Jews have risen to prominence in the fields of business, law, and medicine in America and gives advice on how others can achieve success in life. AUTHOR: Steven Silbiger PUBLISHER: Longstreet Press, Incorporated FORMAT: Hardcover CATEGORY: Business 
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 | Winning the Service Game by Benjamin Schneider, David E. Bowen Companies that master the rules of the service game can outperform the competition. The key to winning is understanding that the customer experiences the way an organization is managed - from the treatment of the employees to the condition of the physical facilities. Winning the Service Game presents over fifty explicit rules for creating and managing a culture dedicated to delivering seamless service quality - service that, to the customer, feels like a piece of whole cloth with all the threads woven together. This groundbreaking book shows that in such an environment, employees flourish and customers experience the positive moments of truth that bind them to the organization. AUTHOR: Benjamin Schneider, David E. Bowen PUBLISHER: Harvard Business School Press FORMAT: Hardcover CATEGORY: Business 
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 | Economics Explained by Lester C. Thurow, Robert L. Heilbroner This updated edition of the definitive introduction to economics addresses urgent topical issues, including the increasing inequality in the distribution of income, the impact of the globalization of capitalism, and the far-reaching effects of new technology. Charts throughout. AUTHOR: Lester C. Thurow, Robert L. Heilbroner PUBLISHER: Simon & Schuster Trade Paperbacks FORMAT: Paperback CATEGORY: Business 
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 | Tested Advertising Methods by Fred E. Hahn, John Caples A legend in advertising for more than 60 years, John Caples still serves as a guide to generations of creative marketing people. Now his classic work on how to create successful advertising has been updated by respected advertising consultant Fred Hahn. It retains all the clarity, candid analysis, time-tested experience and invaluable award-winning ideas from the original, while bringing it right up-to-the-minute on the many new changes in the field. AUTHOR: Fred E. Hahn, John Caples PUBLISHER: Prentice Hall PTR FORMAT: Hardcover CATEGORY: Business 
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 | Synchronicity by Joseph Jaworski, Mitchell Ryan, Peter M. Senge This book was sparked by the discussions attorney Joe Jaworski had with his father, special Watergate prosecutor Leon Jaworski, about the lack of moral and ethical standards at high levels. The author maintains that true leadership creates a domain in which people become ever more capable and predictable miracles can happen. AUTHOR: Joseph Jaworski, Mitchell Ryan, Peter M. Senge PUBLISHER: Berrett-Koehler Publishers, Incorporated FORMAT: Paperback CATEGORY: Business 
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 | The Complete Guide to Credit Repair by Bill Kelly Description not available.A how-to guide to repairing damaged credit arms readers with the knowledge they will need to obtain their credit report, stop collection agencies, and correct harmful information. Original. AUTHOR: Bill Kelly PUBLISHER: Adams Media Corporation FORMAT: Paperback CATEGORY: Business 
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