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|  | Reaching the Interactive Customer by MAI-LAN TOMSEN Description not available.Predicts how the internet revolution of the past decade will impact and shape the future, tracing how interactivity is evolving and providing business professionals with key information on how to understand the connected world of customers, companies, and service providers. Original. AUTHOR: MAI-LAN TOMSEN PUBLISHER: Cambridge University Press FORMAT: Paperback CATEGORY: Business 
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 | The Big Book of Presentation Games by Edward E. Scannell, John Newstrom Don't let the audience snooze through any of your presentations! How do you keep an audience from becoming bored or restless during a presentation? Find out with The Big Book of Presentation Games. Each game in The Big Book of Presentation Games is fast, fun, creative, and easy-to-read, and easy-to-lead, and costs little or nothing. Categories also include: great session-openers; icebreakers; climate-setting games; practical jokes and tricks; audience brainteasers; motivation activities; memorable closing activities; and much more! AUTHOR: Edward E. Scannell, John Newstrom PUBLISHER: McGraw-Hill Trade FORMAT: Paperback CATEGORY: Business 
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 | Mr. Brown Can Moo! Can You? by Dr. Seuss Readers are encouraged to try to follow the lead of Mr. Brown--an amazing man who can imitate all sorts of sounds such as bees buzzing, corks popping, rain splashing, an egg frying, and even a hippopotamus chewing gum. Color illustrations accompany the text of this beginning reader book. AUTHOR: Dr. Seuss PUBLISHER: Random House Children's Books FORMAT: Hardcover CATEGORY: Children's 
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 | Developing the Leader Within You by John C. Maxwell Maxwell, a respected speaker and author on Christian leadership, discusses ways to strengthen talents as a leader--from motivation and communication to handling change--without becoming a manager . AUTHOR: John C. Maxwell PUBLISHER: Nelson, Thomas Incorporated FORMAT: Audio CATEGORY: Business 
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 | Systematic Succession Planning by Rebecca L. Wolfe Learn to develop a formal succession planning program in your organization to identify and prepare future leaders. AUTHOR: Rebecca L. Wolfe PUBLISHER: Crisp Publications, Incorporated FORMAT: Paperback CATEGORY: Business 
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 | The One to One Future by Don Peppers Consultants Don Peppers and Martha Rogers pioneered the end of mass marketing rules and created a dictum that is; sell more products to fewer customers. By following the authors approach, readers learn how to find their customer base and how to keep those customers loyal, no matter what the product. AUTHOR: Don Peppers PUBLISHER: Doubleday Publishing FORMAT: Paperback CATEGORY: Business 
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