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|  | Benchmarking by Carol J. McNair, Kathleen H. Leibfried
Praise for Benchmarking "Benchmarking provides a practical, hands-on approach by a team that has been there." —Susan Anderson-Khleif, Group Education Manager, Digital Equipment Corporation "Benchmarking continuously focuses on developing meaningful action plans to become ‘Best-in-Class’ in your business." —Rolf E. Soderstrom, Corporate Vice-President, Motorola, Inc. Praised as the most effective, thorough book on the subject today, Benchmarking shows you how to benchmark every aspect of your business, from new product development to operations and "back office" functions. You’ll see how to use benchmarking successfully to achieve a competitive edge, target specific areas for maximum results, and further continuous improvement goals. Seasoned advice from the authors covers such topics as:Creating value from the customer’s perspectiveHow to develop both qualitative and quantitative benchmarksHow to identify key performance driversRealizing the most effective methods for implementing and managing a benchmarking initiativeNumerous examples from companies such as Avon Products, AT&T, and Janssen Pharmaceutica are included to illustrate the power and diversity of successful benchmarking initiatives. AUTHOR: Carol J. McNair, Kathleen H. Leibfried
PUBLISHER: Wiley, John & Sons, Incorporated
FORMAT: Paperback
CATEGORY: Business 
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 | Worker Perceptions & Pressures in the Global Economy by Matthew J. Slaughter
A number of recent events in the United States attest to a globalization backlash in opposition to continued liberalization of trade, foreign direct investment & immigration.This backlash has been commonly characterized as reflecting the interests of small groups whose diverse agendas have very little connection, if any, to the economic consequences of policy liberalization. The authors of this book argue that this characterization is wrong. The backlash reflects widespread skepticism among US citizens about globalization & these perceptions seem to be closely connected to the labor-market pressures that globalization may be imparting on US workers. The empirical case for the book`s argument is based on three key findings. First, a wide range of public opinion surveys indicates that US citizens recognize both the costs & benefits of integration with the world economy, but they tend to weigh the costs more than the benefits. Second, these policy preferences cut most strongly across labor-market skills. Less-skilled workers are much more likely to oppose freer trade & immigration than their more-skilled counterparts.Third, this skills-preferences gap may reflect very different wage-growth levels across skill groups in the US labor market since the early 1970s. Less-skilled US workers-a group that still constitutes the majority of the US labor force-have had close to zero or even negative real wage growth & have also seen sharp declines in their wages relative to more-skilled workers. While concerns about the impact of globalization on the environment, human rights & other issues are an important part of the politics of globalization, it is the link between policy liberalization, worker interests & individual opinions that forms the foundation for the backlash against liberalization in the United States. AUTHOR: Matthew J. Slaughter
PUBLISHER: Institute for International Economics
FORMAT: Paperback
CATEGORY: Business
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 | The Cooper & His Trade by Kenneth Kilby
The first book on coopering by a cooper: discussions of material, tools, techniques, as well as the social history of the trade. AUTHOR: Kenneth Kilby
PUBLISHER: Linden Publishing Company, Incorporated
FORMAT: Paperback
CATEGORY: Business
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 | Executive Resumes over $100K by Giles Goodhead
The rules of resume writing have changed. This expert guide spells out new tactics and techniques you need to get past today?s knowledge economy gatekeepers. Get real-world advice from chapters such as The 6 Ways Executives Screw Up Their Resumes (and Ruin Their Careers) and The 3 Key Principles for Creating an Outstanding Resume. Included in this groundbreaking guide are a databank of actual resumes, an executive workshop on writing the new executive resume and cover letter, a valuable Master Class where leading executive recruiters critique actual $100K resumes, guidelines on content and appearance, inside advice on what works and what doesn?t, plus common career problems and how to overcome them with a resume. AUTHOR: Giles Goodhead
PUBLISHER: Kennedy Information, Incorporated
FORMAT: Paperback
CATEGORY: Business
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 | The Shipwrecked Sailor by Tamara Bower
Description not available.Presents a tale, based on a story found in ancient papyrus scrolls, about a shipwrecked sailor who finds fortune when he is befriended by a serpent that is the Prince of the magical island of Punt. AUTHOR: Tamara Bower
PUBLISHER: Atheneum Books for Young Readers
FORMAT: Hardcover
CATEGORY: Children's
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 | Wall Street by Charles R. Geisst
A chronicle of the street itself--from the days when the wall was merely a defensive barricade--this book also offers an engaging economic history of the United States. 17 illustrations. AUTHOR: Charles R. Geisst
PUBLISHER: Oxford University Press, Incorporated
FORMAT: Paperback
CATEGORY: Business
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